Order Process

Starts with an automated email confirming your payment has been successfully been received by Sparkly Surprises.

You will receive a follow up email within 48 hours to confirm your order is in progress. Orders will take 10 working days to complete starting from the date of this email.

Once your design is ready it will be emailed to you for approval. Please ensure you check that all spelling, dates and the information is correct at this stage. Should anything be incorrect please let us know ASAP* Once you approve your design it will be printed and sparkled.

There will be one last chance for you to see your picture before completion. A picture of your sparkled print in the frame will be emailed over to you for a final view* 

Please note that any changes made at this point will incur charges. For information on charges please see HERE

Once you confirm your final approval, your picture will then be completed and sent out to you.

All frames are carefully packaged with bubble wrap before being securely boxed.

They are sent via Royal Mail and require a signature.

If you have any further questions regarding our order process please do not hesitate to ask.